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Frequently Asked Questions
What is a Giclee Print?
A giclee is defined as archival pigment inks printed on archival substrates such as paper or canvas. The quality of the giclee print rivals traditional silver-halide and gelatin printing processes while providing much better color accuracy and longevity than other means of rproduction. Giclees are considered museum quality prints.
What is your shipping policy?
We ship nationwide using UPS and the US Postal service.
Originals: We include free shipping on every original piece offered on our site. The price quoted is the price you pay. Please allow 2-3 weeks for delivery.
Prints: There are a number of variables that will affect the price of shipping. This makes setting a standard shipping fee structure pretty dang difficult. The price you see at the check out will be calculated based on weight, quantity, size and destination.
We ship the most economical route, using the USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as their order has shipped.
How can I keep up with your new work?
You may sign up for our mailing list on this website through the contact tab. I promise I will not spam you and will only communicate when there is useful information on early availability of my new works or when I have an upcoming show. You may also follow Joey on her Blog by subscribing. Joey is active on Facebook "Joey Cattone Artwork" and frequesntly posts updates on her new works and availability. We will be ramping up our efforts on Instagram as well so watch for the announcment on this.
Will the artwork I order look like what is in my screen?
This is a difficult question as all screen color profiles are different. We use an RGB color standard and make every effort to insure color consistency across our prints, ensuring each print duplicates the orignal art in every way. We have run color calibration tests with our print fulfillment provider and they are very consistent with the original art.
I saw Joey's artwork at a show and didn't see the piece on your site, can I describe it to you and can you tell me if it is still available?
Yes, for each show that Joey participates in, she selects pieces that compliment the venue and theme. She keeps records of pieces shown at each event. Please email us directly at firstname.lastname@example.org to see if the piece you are interested in is still available.
Can you add a custom wine label to one of your prints?
Yes, if you contact us directly about your specific needs, we can make those changes.
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